Terms & Conditions

Bev’s Cross Crafts reserves the right to amend these Terms and Conditions continuously and we, therefore, advise you to read them regularly.

This website is owned and operated by Bev’s Cross Crafts  ABN 14 670 601 621. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Placing Orders for Goods

You may order from bevscrosscrafts.com.au  if you have an active email account and a telephone number at which you can be easily contacted. Once you submit your order, cancellations of your order or changes to the goods in your order cannot be made. However, we will allow you to return goods in accordance with the returns policy. You must check your order carefully prior to submitting your order with us. Where you place consecutive or separate orders for goods, we cannot consolidate the orders into one. A separate delivery fee will apply to each order you can order as many goods as you would like in an order. You will be provided with an automatic order number upon submission of your order to the website. The order number is required when contacting us in regards to your order.

Acceptance and rejection of orders

Bev’s Cross Crafts reserves the right to accept or reject your order for any reason at any time. In the event that we reject an order, we will notify you of that rejection and the reason for rejection via email within five business days after the placement of the order. If we are unable to contact you in relation to your order under these Terms and Conditions using the contact details you provide during the order process after having made reasonable attempts to contact you, we will reject the order and we will notify you of that rejection via phone or email within five business days after the placement of the order. Bev’s Cross Crafts will not be liable to you for your loss or that of any third party for the rejection of an order.

Availability of goods

You acknowledge and agree that from time to time, some goods on the website may be out of stock or unavailable and we may not be able to fulfil all or part of your order. If this occurs, Bev’s Cross Crafts  will use reasonable endeavors to either source the goods, or contact you within five business days to either arrange a full or partial refund, or change your Order to replace the good with a comparable product in a similar price range (where available) as agreed with you, or come to an alternative arrangement. Where a comparable product or alternative arrangement cannot be agreed upon, then we will refund you the price paid for the goods. We reserve the right to withdraw or suspend any good displayed on the website from sale either temporarily or permanently at any time without notice to you. Where a good which is the subject of an order has been withdrawn or suspended from sale and your payment for the goods has already been processed, we will use reasonable endeavours to refund any money paid to us in respect of that good within five business days. Where your order is affected by an error on the website (for example, in relation to a description of goods, an image, price or otherwise), we will reject the part of the order that is the subject of the error. If applicable, Bev’s Cross Crafts will proceed to fulfil the remainder of your order in accordance with these Terms and Conditions. If you are not satisfied with the partial fulfilment of your order, you can return your order to us in accordance with the Returns Policy.
You acknowledge and agree that all pictures and images of goods displayed on the website are for illustration purposes only, and the sizes and dimensions of goods may differ in real life, you have read any corresponding written description of the goods prior to submitting your order, the colour of goods as shown on the website may vary slightly in shade in real life, where we provide dimensions and measurements in the descriptions of a good it is your responsibility to ensure that the actual size of each item is suitable for your purpose prior to submitting your order and any accessory featured with the goods is for illustration purposes only and may be sold separately.

Price and Payment

The price in respect of a good is specified on the website. Unless otherwise stated, all prices quoted are in Australian Dollars, inclusive of goods and services tax (GST). Bev’s Cross Crafts reserves the right to change or alter prices of goods on the website without notice to you. Bevs Cross Crafts maintains no responsibility for inadvertent errors of price or product descriptions unless you have already submitted an order at a stipulated price, in which case there will be no change or alteration in pricing. In respect of any order, we will charge you and you agree to pay the price (which is the price at the time the order is submitted) and the delivery fee. You can pay for your goods by any of the methods specified on the electronic order form on the website, which includes credit card and PayPal. When paying by credit card, you authorise Bev’s Cross Crafts to debit your nominated card at the time you submit your order. The name on the credit card used for the payment must match the name on the order. Layby is not available for purchases made on the website. In paying or attempting to pay for the goods, you agree that you have not engaged in any fraudulent conduct or contravened any law.
You will receive a tax Invoice by email once payment in respect of your order has been processed.


Bev’s Cross Crafts uses Australia Post Toll Dx and Sendle to deliver your Goods. All post will be charged at cost and if payment is made before postage is charged we will send a payment link for postage only.You agree to your details including your delivery address to be supplied to the delivery agent for the purpose of delivering your goods. Delivery is available within Australia. You will need to submit a separate Order for Goods where you require multiple delivery destinations. We will not be held responsible for any "lost" in standard mail. If you are concerned about lost in shipment, please choose REGISTERED or EXPRESS POST. Insurance is not available in respect of your order.

Order cancellation

Unless provided for under these Terms and Conditions, no cancellations or changes to orders will be accepted, and the goods will be delivered to the stated delivery address in accordance with these Terms and Conditions. Therefore, you should carefully check that your order is accurate before you submit it to us. You will, however, be able to return goods in accordance with the Returns Policy. Goods can only be returned under these Terms and in accordance with the Returns Policy. The Returns Policy forms a part of these Terms and Conditions. If you would like to make a return under the Returns Policy email us at sales@bevscrosscrafts.com.au

Where we reject or cancel your order under these Terms and Conditions, we will refund the price of the goods to you in accordance with these Terms and Conditions. It is a condition of Visa and MasterCard that refunds be processed on the same card as the original payment was made in order to minimise the possibility of fraudulent activity on cards.


You may receive online offers and promotions emailed to you, which include a promotional or coupon code (Code) for use when shopping at Bev’s Cross Crafts  It is your responsibility to ensure that the code is valid and that you enter the code at the time of making your purchase online. We cannot apply the code retrospectively once you have submitted your order. Terms and conditions will apply to the use of the offer or promotion. Any code is non-transferable and may not be used in conjunction with any other offer.


Bev’s Cross Crafts reserves the right to, at its discretion, terminate these Terms and Conditions and your access to and use of the website. We reserve the right at all times to make changes to these Terms and Conditions. Any variations to these Terms and Conditions will take effect from posting on the website.

Copyright Notice

All of the content you see on this web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text is the exclusive property of Bev’s Cross Crafts. It is prohibited of using (including altering of contents) or downloading any of content from this website for commercial purpose.